Npower: What To Do If Your Payroll Status Says "Transaction Does Not Exist"

If you are an Npower Batch C Volunteer and you were paid for September and on checking your payroll status it is displaying "transaction does not exist" please do not attempt to alter your account settings on Npower NASIMS dashboard, there is nothing wrong with your account.

The issue is from NIBSS Nigeria Inter Bank Settlement Scheme, the Npower Batch C Volunteer was paid but the process was reversed due to network issues, if you are an Npower Batch C Volunteer and you are experiencing the "transaction failed" or "transaction does not exist" issue, please just exercise patience as the issue will be resolved and you will be cleared for payment.

If you are an Npower Batch C Volunteer and you are yet to receive September payment, it simply means that your bank names does not match your Npower profile names, and your account number is not correct, simply contact NASIMS with all the correct information including your NASIMS ID to support.npower@nasims.gov.ng.