How to fix Npower October payment status "failed", reason, "transaction does not exists" issue

If you are an Npower batch c stream 1 volunteer and you were paid for other months but you observed and noticed that your Npower February payment status displays "failed" reason, "transaction does not exist", this simply means that during the process of crediting your bank account there was a network glitch in the internet server gateway which caused the transaction to fail and the payment was debited from your account quickly and reversed, please this is not a serious issue, once the Npower October payment is re-initiated you will be paid as backlog, meanwhile here is what you have to do to correct this October payment issue;

1) Send your Npower verification ID and payroll screenshot to Npower on Instagram at Npower_ng after searching for the handle on Instagram and click on message, then forward your message to the Npower customer service agent.

2) Send your Npower verification ID and payroll screenshot to nasims on Instagram at nasims.ng after searching for the handle on Instagram and click on message, then forward your message to the nasims customer service agent.

3) Call Npower customer care agent on 092203102 or 018888148 follow the voice prompt and press 1, send your Npower ID when making your complain to the Npower customer service agent.

Npower batch c stream 1 volunteers with October payment issues should continue to monitor progress on their nasims payroll page for payment updates.