How To Lay Your Physical Verification Complaint To Npower

Npower applicants that were shortlisted for the Npower physical verification exercise but cannot find their physical verification venue after checking on the nasims self service portal and after dialing the nasims ussd code *45665# can lay their complaint to Npower by using the procedures below.

HOW TO LAY YOUR PHYSICAL VERIFICATION COMPLAINT TO NPOWER USING TWITTER 

1) The Npower applicant should download the twitter application from Google playstore and install the twitter app, after downloading the twitter application please lunch the twitter application from your mobile phone or laptop depending on the device you are using, after lunching the twitter application, register with your email address or phone number, you can use any email address or the email address you used for your Npower registration or the phone number used for Npower registration, generate your password, you might be required to click the link sent into your email inbox before you can login.(please you can skip this part if you already have the twitter app)

2) Once the Npower applicant confirms his or her login details, the Npower volunteer should login into the twitter application, once the twitter page opens, the Npower applicant will see an icon on the footer of the page, the icon resembles a magnifying glass icon 🔍 click on it.

3) After clicking on the magnifying glass icon 🔍, it opens another page, you will see a search field at the top of the page which says 🔍 Search Twitter, enter @npower_ng into this search field, then click on the sky blue round circle with feather and a + sign located at the bottom right hand corner of the page, when you click on this sky blue round circle, all you have to do is compose a brief message, the content of the message should be brief, kindly use the format below:

Name: state your full names here

Npower category: state your Npower category here 

Npower ID: state your Npower ID or NASIMS ID here

Issue: State your physical verification issues here, please make it brief and to point, avoid unnecessary details, just say "physical verification venue not displaying on nasims self service portal"

Please note the following below:

Npower applicants that have relocated to another state must travel back to their previous state of residence to complete their physical verification exercise, if the previous local government area of residence displays on the nasims profile page of the Npower applicant, you cannot complete your physical verification outside the physical verification venue stated by Npower on your nasims self service portal 

Npower applicants that missed the previous physical verification exercise can join the current batch to complete their physical verification exercise, reports have it that in some physical verification venue the physical verification officers do not want to attend to and verify Npower applicants, please this is your right, report such local government area secretariat to Npower using the Npower verified twitter handle @npower_ng.

4) After completing step 3 the Npower applicant should not repeat the process, just wait and keep checking your Twitter application under the notification bell icon at the footer of the page, for a response, even if you did not get any response, your inquiry has been received and will be responded to in due time.