How To Fix Npower Failed, Pending And Processing Stipend Payment Issues

Npower payment issues results when the Npower stipend due to the Npower beneficiary fails to be credited into the Npower beneficiary's bank account, the reasons for this failure in the transfer of the stipend from the parent bank to the Npower beneficiary's bank account might be due to the following reasons below;

1) Transaction unsuccessful

2) Transaction failed

3) Names mismatch

4) Wrong BVN number

5) Wrong bank account number 

6) BVN Validation failed

7) System Error

8) Destination account not found and a whole lot of causes.

Nonetheless an Npower beneficiary experiencing payment issues can rectify these payment issues by following the simple procedure below;

Regardless of the causes of the payment issues the Npower beneficiary can resolve his or her payment issues by sending the following below to Npower twitter handle @npower_ng, the items to send in order for the Npower beneficiary's payment issues to be resolved includes;

1) A screenshot of the month affected showing the payment status either failed, pending or processing, this payment status must be captured on the payment status on Npower portal.

2) Bank account statement showing the debit and credit transactions within the period of payment by Npower.

3) Npower profile page showing the Npower ID of the Npower beneficiary.

4) Npower profile overview page capturing the bank account details of the Npower beneficiary.

5) A brief composed message describing the nature of the payment issues, please when composing the message go straight to point and avoid lengthy details.

As earlier said, the above items should be forwarded through Npower twitter handle @npower_ng, please once the Npower beneficiary sends all the above items please do not send another message as this will delay the payment rectification process.