Npower Batch C Stream 2 Biometrics: How To Fix "Some Errors Occur, Please Try Again" Issue When Attempting To Submit Your Biometrics

Biometrics is a process whereby Npower Batch C stream 2 volunteers' fingerprint details are captured using the Npower NASIMS biometrics enrollment application server and a fingerprint scanner, the fingerprint details are captured and stored into the Npower server database, without completing the biometrics properly the Npower Batch C stream 2 volunteer will not be able to progress to the next screening phase which is the Npower Batch C stream 2 physical verification, and risk forfeiting his or her Npower Batch C stream 2 programme.


The challenge with the Npower biometrics is that when attempting to submit the captured fingerprint details, it is observed that an error message keeps popping up on the screen saying "some errors occurred, please try again".



In order to fix this issue the Npower Batch C stream 2 volunteer should adopt the quick tips below:



HOW TO FIX "SOME ERRORS OCCURRED, PLEASE TRY AGAIN" ISSUE


When attempting to complete the biometrics, you might encounter the error message which says "Some errors occurred, please try again" please follow the simple tips below to fix and clear this error message:




1) The Npower batch c stream 2 volunteer should ensure that the biometrics is done using a laptop preferably windows 10 or a higher operating system, running on 32bits or 64 bits, driver requirements should be a .NET file, with a strong internet broadband connection.



2) The Npower batch c stream 2 volunteer should ensure that all the necessary drivers and recommended biometrics clients software prerequisites are installed on the computer system used for the biometrics.




3) The Npower batch c stream 2 volunteer should ensure that the fingerprint scanner is well connected to the computer system.




4) The Npower batch c stream 2 volunteer should continue the biometrics during off peak periods (around 12am or midnights) because traffic congestion might also cause the error message to appear on the screen.




5) The Npower batch c stream 2 volunteer can refresh the biometrics client application or restart the computer system and try the biometrics fingerprint enrollment capture process later.


6) The Npower Batch C Stream 2 volunteer should try using another computer system or laptop or possibly another cyber cafe with a stable internet connection, please when using a cyber cafe please make sure it is the same cyber cafe used for the Biometrics of Npower Batch C stream 1 volunteers.



Npower batch c stream 2 volunteers that are having error messages when attempting to submit or complete their biometrics should know that the issue is not from them but from a temporary network glitch, once the internet network connection stabilises, then the biometrics should be completed successfully.

If after carrying out the above tips and the issue persists, please send your Npower ID and the screenshot of your Biometrics error message to Npower via twitter @npower_ng.



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