How The Npower Payment Is Made

The Npower payment is a process whereby the savings account of an Npower volunteer is being credited provided all requirements, such as biometrics, verification, and deployment are met by the Npower volunteer, Npower volunteers receive their payments but do not actually know what happens behind the scene.

The following process below describes how the Npower payment is made and how the stipend gets to the Npower volunteer. 

1) At the 21st of the month of payment the payroll is cut off, what this means is that the list of Npower volunteers under the payroll system is sent to the table of the Minister For Humanitarian Affairs, Disaster Management and Social Development, Sadiya Umar Farooq.

2) This list is sent to the table of the Minister For Humanitarian Affairs through the Permanent Secretary.

3) Once the Minister receives the list of Npower volunteers in the payroll the Minister goes through the list and approves the list.

4) This list is forwarded to the Accountant General of the Federation.

5) The Accountant General of the Federation forwards the list to the Central Bank of Nigeria for the payment process to begin.

6) The Central Bank of Nigeria initiates payment through the Nigeria Inter Bank Settlement Scheme NIBSS.

7) NIBSS validates payment and credits Npower volunteer's bank account.

During this payment process as a result of network glitches the stipend might fail to get into the Npower Volunteer's bank account and this is known as system error from the NIBSS and not from Npower, Npower volunteers should note that Npower do not make payments, they can only liaise with the institutions responsible for payments. 

An Npower volunteer that fails to be paid due to the following reasons below such as;

1) Failed transaction

2) Transfer unsuccessful

3) Payment failed

4) System error

5) Transaction failed 

6) Destination not found

Should forward his or her Npower ID to socialmedia.npower@gmail.com or through twitter at @npower_ng and exercise patience as the error will be treated and the Npower volunteer's bank account will be credited.