How To Fix All Npower Payment Issues

Npower payment is a process whereby the bank account of Npower volunteers are credited using a wire payment transfer system, once payment is initiated the payment status of the Npower volunteers reads pending, then from pending it becomes processing then after process the payment becomes paid, this is the period when the payment is fully completed by Npower and the Npower volunteer's bank account is credited.

On the contrary during payment by Npower the transaction might fail to get to the destination that is the Npower volunteer might not be credited due to a system error from Npower when initiating the payment, when this occurs Npower volunteers might see some reasons for the failed transaction under the payroll tab, Npower volunteers might starts seeing the following displayed on their payment status;

1) Transaction failed

2) Transfer unsuccessful

3) System error occurred

4) Invalid account

5) Destination not found

6) Transaction does not exist

7) Failed

8) User does not exist

9) Names mismatch

And a whole lot of errors

In order to fix this payment issues, the Npower volunteer should follow the quick tips below:

HOW TO FIX ALL PAYMENT ISSUES USING TWITTER

Npower's quick and prompt response lately from twitter has been phenomenal, Npower Volunteers can use Twitter to fix payment issues, using the quick tips below:

1) The Npower volunteer should download the twitter application from Google playstore and install the twitter app, after downloading the twitter application please lunch the twitter application from your mobile phone or laptop depending on the device you are using, after lunching the twitter application, register with your email address or phone number, you can use any email address or the email address you used for your Npower registration or the phone number used for Npower registration, generate your password, you might be required to click the link sent into your email inbox before you can login.(please you can skip this part if you already have the twitter app)

2) Once the Npower volunteer confirms his or her login details, the Npower volunteer should login into the twitter application, once the twitter page opens, the Npower volunteer will see an icon on the footer of the page, the icon resembles a magnifying glass icon 🔍 click on it.

3) After clicking on the magnifying glass icon 🔍, it opens another page, you will see a search field at the top of the page which says 🔍 Search Twitter, enter @npower_ng into this search field, then click on the sky blue round circle with feather and a + sign located at the bottom right hand corner of the page, when you click on this sky blue round circle, all you have to do is compose a brief message, the content of the message should be brief, kindly use the format below:

Name: state your full names here

Npower category: state your Npower category here 

Npower ID: state your Npower ID or NASIMS ID here

Issue: State your payment issues here, please make it brief and to point, avoid unnecessary details

Please note the following below:

For "paid" payment issues please request for your affected month bank account statement and attach it to your Twitter message and send to Npower alongside your Npower ID.

For names mismatch issues send your BVN printout containing your full names to Npower alongside your Npower ID.

4) After completing step 3 please do not repeat the task, just wait and keep checking your Twitter application under the notification bell icon at the footer of the page, for a response, even if you did not get any response, your inquiry has been received and will be responded to in due time.

Npower volunteers having the processing issue have to wait until it becomes failed payment before forwarding their issues using the above tips, otherwise the Npower volunteer should wait until payment status becomes "paid".