How To Fix Npower April "Failed" Payment

Few days ago Npower volunteers under the non graduate category were paid their April stipend after months of commencing their training, but the issue is that while some Npower volunteers' account were credited other Npower volunteers' bank account was not credited, and the reason was as a result of "failed" transaction, a "failed" transaction simply means that the Npower volunteer's account was actually credited but the stipend failed to arrive at the destination bank which is the Npower volunteer's bank account due to system error from the sender's server which in this case is from Npower, although all "failed" payments will be re-initiated, but in order to speed up the process of reinitiation of the "failed" payment, affected Npower volunteers should follow the simple tips below.

HOW TO FIX NPOWER APRIL "FAILED" PAYMENT USING TWITTER 

1) The Npower volunteer should download the twitter application from Google playstore and install the twitter app, after downloading the twitter application please lunch the twitter application from your mobile phone or laptop depending on the device you are using, after lunching the twitter application, register with your email address or phone number, you can use any email address or the email address you used for your Npower registration or the phone number used for Npower registration, generate your password, you might be required to click the link sent into your email inbox before you can login.(please you can skip this part if you already have the twitter app)

2) Once the Npower volunteer confirms his or her login details, the Npower volunteer should login into the twitter application, once the twitter page opens, the Npower volunteer will see an icon on the footer of the page, the icon resembles a magnifying glass icon 🔍 click on it.

3) After clicking on the magnifying glass icon 🔍, it opens another page, you will see a search field at the top of the page which says 🔍 Search Twitter, enter @npower_ng into this search field, then click on the sky blue round circle with feather and a + sign located at the bottom right hand corner of the page, when you click on this sky blue round circle, all you have to do is compose a brief message, the content of the message should be brief, kindly use the format below:

Name: state your full names here

Npower category: state your Npower category here 

Npower ID: state your Npower ID or NASIMS ID here

Issue: State your payment issues here, please make it brief and to point, avoid unnecessary details, just say "failed April payment"

Please note the following below:

For "paid" payment issues please request for your affected month bank account statement and attach it to your Twitter message and send to Npower alongside your Npower ID.

For names mismatch issues send your BVN printout containing your full names to Npower alongside your Npower ID.

4) After completing step 3 please do not repeat the process, just wait and keep checking your Twitter application under the notification bell icon at the footer of the page, for a response, even if you did not get any response, your inquiry has been received and will be responded to in due time.

Npower volunteers having the processing issue have to wait until it becomes failed payment before forwarding their issues using the above tips, otherwise the Npower volunteer should wait until payment status becomes "paid".