What To Do When You Have Npower Payment Issues

Npower batch C stream 1 beneficiaries with Npower payment issues should do the following below;

1) Npower batch C stream 1 beneficiary with "processing" Npower payment status are to exercise patience until credited, otherwise the Npower Batch C stream 1 beneficiary should wait until it becomes "failed" payment, once it becomes "failed" payment the Npower Batch C stream 1 beneficiary should send his or her screenshot of the affected month on the Npower payroll status, together with his or her Npower ID and send to Npower twitter handle @npower_ng.

2) Npower batch C stream 1 beneficiary with "paid" Npower payment status but not credited, should exercise patience as the Npower stipend will reflect in the bank account of the Npower batch C stream 1 beneficiary, should the Npower stipend fail to be credited into the Npower beneficiary's bank account, the Npower batch C stream 1 beneficiary should request for his or her bank account statement capturing the affected month, and send his or her complain together with his or her Npower ID and bank account statement to Npower twitter handle @npower_ng.

3) Npower batch C stream 1 beneficiary with Npower payment issues due to absenteeism from place of primary assignment should get an attestation letter signed and stamped by his or her supervisor, this attestation letter should be taken to the Npower focal person to sign, after the attestation letter is signed it should be scanned and sent together with the Npower ID of the Npower Batch C stream 1 beneficiary to Npower twitter handle @npower_ng.

After sending your complain the Npower Batch C stream 1 beneficiary should wait until it is resolved and re-initiated, once your Npower payment issue is resolved you should receive a feedback, all resolved Npower payment issues will be re-initiated and paid as backlog payment.