How To Fix Some Issues On The Student Loan Portal
The Nigerian Education Loan Fund (NELFUND) has addressed recent complaints from some students who are encountering some issues when attempting to apply on the student loan portal.
The Nigerian Education Loan Fund (NELFUND) has addressed these issues on the student loan portal collectively as follows:
A) If a student’s school is not on the list of institutions, NELFUND has advised that the ICT department of the respective school, be contacted to reach out to NELFUND.
B) If a student’s JAMB number is not verifying, the student is instructed to contact his/her school to ensure their admission was supported by JAMB.
C) For students from state-owned institutions trying to apply for the student loan, NELFUND has explained that the rollout phase started only with federal institutions and therefore these students are advised to hold on for now.
D) If students cannot see any institution in the dropdown list, NELFUND suggests checking the internet connection and refreshing the browser.
E) If students are unable to verify their account via email, they are instructed to ensure that they entered the correct email address.
F) If a student’s matriculation number could not be verified on the portal, NELFUND has advised contacting the ICT department of his/her school to upload their records to the Students Verification System (SVS).
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